Service Desk
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Featured Articles
Business broadband outage - first checks before contacting our team
How to contact the KTS service desk and what to include in your ticket
Residential broadband at KTS - invite only service explained
KTS AI - getting started with your private AI assistant
What Managed IT Support includes and who it is for
Metabase basics for business users at KTS
Proactive IT support and management to keep your users, devices, systems, and data secure, supported, and running smoothly.
How to contact the KTS service desk and what to include in your ticket
What Managed IT Support includes and who it is for
Reliable business and residential broadband and connectivity solutions with support for installation, performance, faults, and uptime.
Business broadband outage - first checks before contacting our team
Residential broadband at KTS - invite only service explained
Slow internet troubleshooting for office users
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Business telecoms solutions including hosted phones, mobiles, call management, number porting, and user support.
Telecoms
Microsoft Teams Phone and Teams Direct Routing explained
How to set up voicemail and call forwarding
Common call quality issues in VoIP and Teams calls
Ongoing strategic insight, reporting, and expert guidance to help your business make smarter technology decisions.
What Intelligence as a Service means at KTS
How to sign into the KTS IaaS portal
KTS AI - getting started with your private AI assistant
Safe use of private AI tools in a business environment
Metabase basics for business users at KTS